Rake.Tel

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The Most Efficient & Adaptive AI Call Center for Your Unmatched Customer Satisfaction

With Rake Tel, businesses can automate customer interactions, scale effortlessly, and provide instant responses without delays.

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Merging Precision AI with a Human Touch

Rake Tel revolutionizes customer interactions by combining AI efficiency with human-like responsiveness. Our advanced AI call center offers:

Natural, Human-Like Conversations

Scalable & Cost-Efficient

No More Training Hassles

Seamless CRM Integration

Actionable Analytics

Personalized Interactions

One AI Call Agent.

Endless Conversations.

Landline, Mobile & WhatsApp Calls

One AI call agent that handles conversations seamlessly across landline, mobile, and WhatsApp.

Multi-Language, Multi-Accent Understanding

Switches naturally between languages in the same call, accurately understanding Singapore and Malaysian accents.

Automatic AI Post-Call Analysis

Every call is analyzed automatically to surface insights that improve service quality and decision-making.

Revolutionizing Customer Service Across Industries

Rake Tel is designed for businesses looking to enhance customer experiences while reducing operational costs.

Education

AI-powered student assistance and multilingual support

90+ languages supported, enhancing global learning platforms

E-commerce

Automated order tracking, returns, and support

90% resolution rate with 30% cost savings on customer support

Healthcare

AI-driven patient support, appointment scheduling, and symptom guidance

24/7 AI-powered support with 50% faster patient assistance

Telecommunications

Smart call routing, troubleshooting, and plan inquiries

60% reduction in call wait times, 95% automated call handling

Banking & Finance

Secure transactions, fraud alerts, and loan inquiries

99.9% accuracy in transaction queries, instant fraud detection

Revolutionizing Customer Service Across Industries

Rake Tel is designed for businesses looking to enhance customer experiences while reducing operational costs.

Savings on customer service costs within a year

Increase in lead generation in just one year

Hours Saved per employee monthly on information retrieval

Reduction in IT support requests for technical issues

How Rake Tel Works?

Watch How It Works

How Rake Tel Works?

Watch How It Works

Rake Tel isn’t just another AI call center tool

It’s a full-scale intelligent voice engine designed to handle, delight, and convert your callers like a human, but faster, smarter, and more scalable.

Handle inbound and outbound calls at scale

Route calls smartly based on lead score or urgency

Automate FAQ and policy-related queries

Troubleshoot technical support issues

Guide customers through claims, renewals, or purchases

Deliver personalized follow-ups and lead nurturing calls

Our Solutions Play Well Together

Omnichannel Means Your Customers Are Everywhere, and So Should You

Let Us Show You the Customer Journey Funnel for the Gym Industry

Rake.Tel is designed to pick up where digital leaves off. Once a lead interacts with Rake.Chat or receives an email reminder via Rake.Email, Rake.Tel can step in to provide human-like voice support and complete the customer journey.

Click here to see the full omni-channel customer journey

Learn more about Rake.Chat

Learn more about Rake.Email

Everything You Need to Know About Rake Tel

How does Rake Tel sound so human?

Rake Tel uses advanced Natural Language Processing (NLP), Sentiment Analysis, and Text-to-Speech (TTS) engines that generate realistic conversations. It understands tone, context, and intent, allowing it to speak and respond just like a trained human agent.

Can Rake Tel integrate with our existing CRM or business systems?

Absolutely. Rake Tel integrates seamlessly with CRM platforms like Salesforce, HubSpot, and Zoho, and also syncs with tools like Slack, Microsoft Teams, WhatsApp, Zendesk, and more.

Is Rake Tel secure and compliant?

Yes. Rake Tel is built with enterprise-grade security standards, supporting data encryption, role-based access, and compliance with GDPR and relevant data privacy regulations.

Can Rake Tel handle high call volumes?

Yes! Rake Tel is designed to scale effortlessly, handling thousands of concurrent calls without impacting performance or requiring additional human agents.

What languages does Rake Tel support?

Rake Tel supports 90+ languages, making it perfect for global businesses or multilingual customer bases.

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